Service And Support

We Are Dedicated To Bring You A Better Service Experience

Pre-Sale Service

01

TMS Platform Support

Hardware customization,Software Development, Technical Consultation

02

Software Docking

Hardware Customization,Software Development, Technical Consultation

03

Hardware Support

Hardware customization,Software Development, Technical Consultation

04

UMS Platform Support

Hardware customization,Software Development, Technical Consultation

After-Sales Service

01

Repair damages to the partsoccur during normal use. For example: housing, plastics, display, physical keys, triggers, hand strap, battery doors, electronic components.

02

Replacement of consumable parts, like batteries, which cannot work normally.

03

Provide assistance for developing and testing of applications.

04

Necessary operation system upgrading, OS patching and system maintenance

05

Provide assistance for system integration related to QunSuo product.

06

QunSuo provides professional, reliable, scalable services for growth to our client and business partner.

Technical Support

Step 01

Qunsuo can provide remote telephone and email support globally.

Step 02

Qunsuo can provide the repairing work in Qunsuo service centers located in different countries.

Step 03

Repair level and maintenance time is as below:

Step 04

Level:Area of work Maintenance time(transportation time is not included) Level -1(Normal):No need to disassemble the device. 1 working day Level - 2 (Critical):Need to disassemble the device and replace the defective parts. 2-3 working days Level - 3 (Highly Critical):Need to repair and change co